TY - BOOK AU - Harmon, Paul TI - Business process change: A business process management guide for managers and process professinals SN - 978-93-5107-257-7 U1 - 658.406 HAR 3rd CY - New Dehli PB - Morgan Kaufman KW - Management Sciences KW - Business process change N1 - Faculty, students and Staff UR - https://libgen.is/book/index.php?md5=2D78B1989714ECC8639D1B27FFD80726 ER -