@book{29416,
	author = {Waters, Donald},
	title = {101 ways to improve business performance},
	publisher = {Kogan Page},
	year = {2001},
	address = {New Delhi},
	url = {https://libgen.is/book/index.php?md5=EAE7BB5E30F469FDE624CE81AB62E6B3}
}