TY  - BOOK
AU  - Zeithaml, Valarie A.
TI  - Services Marketing Integranting Customer Focus Across the Firm
SN  - 0-07-247142-5
U1  - 658.8 ZEI 3rd
CY  - New Yokr
PB  - McGraw Hill
KW  - Management Sciences
KW  - services marketing, integrating, customers
N1  - Faculty, students and Staff
UR  - https://libgen.is/book/index.php?md5=5293A41D95CDAC92BCB2A303407F8D4A
ER  -