Zikmund, William G. <br/><br/>
Customer relationship management  Integrating marketing strategy and information technology 

 - New Dehli  John Wiley & Sons Publisher 
 -  Soft Binding 
<br/><br/> Faculty, students and Staff 
<br/><br/><label>ISBN: </label>9812-53-054-1 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Management Sciences--Customer relationship, management
<br/><br/><label>Dewey Class. No.: </label>658.812 ZIK  / ZIK