TY  - BOOK
AU  - Bruton, Noel
TI  - Managing the IT services process
SN  - 0-7506-57235
U1  - 004 BRU 
CY  - Amsterdam
PB  - Butterworth Heinemann
KW  - Computer Science
N1  - Faculty, students and Staff
UR  - https://libgen.is/book/index.php?md5=B40527AFC1B90F7EF150C563A2138B01
ER  -