TY - BOOK AU - Buttle, Francis TI - Customer Relationship Management: Concepts and technologies SN - 9781032247441 U1 - 658.812 BUT 2nd CY - Hungary PB - Elsevier Ltd. KW - Management Sciences N1 - Faculty, students and Staff UR - https://libgen.is/book/index.php?md5=C4703EED1A9F8992B584A0357771A13A ER -