TY  - BOOK
AU  - Damelio, Robert
TI  - The basics of process mapping
SN  - 978-1-56327-376-6
U1  - 658.54 DAM 2nd 
CY  - London
PB  - CRC Press
KW  - Management Sciences
KW  - Management Science
N1  - Faculty, students and Staff
UR  - https://libgen.is/book/index.php?md5=0C6B020FECAE4C634DE049AD73DF3FF2
ER  -