00546nam a2200193Ia 4500001002600000005001700026008004100043020001800084040001200102041001200114082002200126100002400148245004400172260002600216300001700242365001300259521003200272650004800304FOS-101-ION-81-7554-150-420260729070552.0260729s9999    xx            000 0 und d  a81-7554-150-4  cPK-LaCU  aEnglish  a658.8122 FOSbFOS  aFoster, Timothy R V 0a101 ways to boost customer satisfaction  aNew DelhibKogan Page  bSoft Binding  b208cRs.  aFaculty, students and Staff  aManagement Sciencesxcustomer, satisfaction