TY  - BOOK
AU  - Frei ,Frances
TI  - Uncommon service: how to win by putting customers at the core of your business
SN  - 978-1-4221-331-6
U1  - 658.812 FRE 
CY  - United States of America
PB  - Harvard Business
KW  - Management Sciences
KW  - Management Science ,uncummon service
N1  - Faculty, students and Staff
UR  - https://libgen.is/book/index.php?md5=01F3DCAD3EF85E7AE9C2F1734A9E26F7
ER  -