000 00728nam a2200241Ia 4500
001 ALL-CUS-ENT-81-297-1134-6
005 20260728103545.0
008 260728s9999 xx 000 0 und d
020 _a81-297-1134-6
040 _cPK-LaCU
041 _aEnglish
082 _a658.3 ALL
_bALL
100 _aAllen, Derek R.
245 0 _aCustomer Satisfaction Research Management
260 _aIndia
_bPearson Education Publisher
264 _c2005
300 _bSoft Binding
365 _b315
_cRs.
521 _aFaculty, students and Staff
650 _aManagement Sciences
_xCustomer Satisfaction, Research Management
942 _2DDC
_cBK
_hALL
999 _c2392
_d2392